Privacy Policy & SMS Terms

Effective Date: August 18, 2025
Last Updated: September 15, 2025

Introduction

Two Tall Travel LLC (“Two Tall Travel,” “we,” “us,” “our”) values your privacy. This page explains how we collect, use, and protect your information when you use our website, book services, or communicate with us via SMS text messaging. By using our services, you agree to these terms.

Information We Collect

  • Personal Information: Name, email, phone number, billing details, driver’s license or ID (for rentals).
     
  • Reservation & Transaction Data: Booking details, payments, rental agreements.
     
  • Device & Usage Data: IP address, browser type, site activity.
     
  • SMS Consent: When you opt in, we record your phone number and consent to receive text messages.
     

How We Use Information

We use your information to:


  1. Process reservations and manage rentals.
     
  2. Send SMS updates, confirmations, reminders, and customer support messages.
     
  3. Provide optional promotions/offers (only if you’ve separately opted in).
     
  4. Improve our services and meet legal/regulatory requirements.
     

Data Sharing

  • We do not sell or share customer data, including SMS opt-in details, with third parties for marketing.
     
  • Vendors may access data only as needed to process payments, bookings, or customer support.
     
  • SMS opt-in data is never shared.
     

SMS Text Messaging Terms

By opting in, you agree to receive SMS text messages from Two Tall Travel.


  • Message Types: Booking confirmations, updates, reminders,  and customer support.
     
  • Message Frequency: Message frequency varies.
     
  • Message & Data Rates: Message and data rates may apply.
     
  • Opt-Out: Text STOP to unsubscribe. We’ll confirm your opt-out with one final message.
     
  • Help: Text HELP or contact us at info@twotalltravel.com or 1-404-500-6162.
     
  • Consent: Not required to make a purchase.
     
  • Carrier Disclaimer: Wireless carriers are not liable for delayed or undelivered messages.
     

Data Retention & Security

We keep your data only as long as needed for business and compliance purposes, then securely delete or anonymize it. We use administrative, technical, and physical safeguards to protect your data, but no system is 100% secure.

Your Rights

You may request access, correction, or deletion of your data at any time. You may also withdraw SMS consent by texting STOP.

Children’s Privacy

Our services are not directed to anyone under 18. We do not knowingly collect information from children.

Updates

We may update this policy as needed. Changes will be posted here with a new “Effective Date.”

Contact Us

If you have questions or wish to contact us regarding SMS messages or your data, please email us at:

Two Tall Travel LLC
📧 info@twotalltravel.com
📞 1-404-500-6162
🌐 https://twotalltravel.com



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